Problem Solving Your Way 2025 Report

Last year, we launched our first Problem-Solving Your Way survey to understand the challenges families are facing and how they seek support. The insights from that report helped us secure vital funding to expand our services.

In 2025, we reopened the survey to see what’s changed - and for the first time, we also asked educators to share their views. With increasing pressures on schools, we wanted to learn how our services can better support the education sector too.

You can download the full 2025 report here: 2025 Problem Solving Your Way Report

Below, are our main headlines from our 2025 report:

• Community - 89 respondents

  • Top mild or significant community challenges: Mental Health, Cost of Living, Caring, Physical Health, Bereavement 

  • 59% asked for help; 27% increase on last year

  • 87% would consider an Family Group Conference to help; 9% would pay for it 

• Educators - 22 respondents

  • Top significant challenges in schools: Mental Health, Cost of Living, Learning or Physical Disability, Separation, School Attendance 

  • 68% of schools have increased their investment in support over the past 12 months 

  • 76% have never heard of a Family Group Conference; but 100% would refer to it 

  • 50% of schools would consider subsidising or funding a Family Group Conference for a family 

In response to community needs, we recently launched The Dragonfly Project in Portsmouth, and are currently offering support for adults in Reading.

We need to do more - but we need funding to make that possible. Head to our Fundraising and Donation pages to explore how you can help.